Customer Testimonials
I had an absolutely wonderful experience at Round Rock Nissan! I specified exactly what I wanted and it was delivered. My sales person was Tanya Wyatt and she was fantastic. The process was simple, fast and hassell free! I received Exceptional Service and will definitely buy another vehicle from Round Rock Nissan!
I have been faithfully taking my Nissan Ultima to Round Rock Nissan. The team there are always professional, honest, and courteous. My Advisor, Adam Elmwood, is ready to answer any questions I may have and goes the extra mile to keep me informed of whats going on. I highly recommend Adam and the team and Round Rock Nissan.
I have driven Nissans for 25 years across 5 states. Had a car towed into Round Rock Nissan. Service department is THE best. Ask for service rep Joshua. Hall of Fame
Robert Shadburn is the best car guy ever and is a no hassle salesman and will always find you the best deal on the car you want I have been going to him for the last 10 years and I will continue to do so he is the freaking best!!! Thanks Robbie!!!!!
I recently tore up my car when I hit a pothole. I broke my rim and damaged my front end suspension. As always though, the guys at Round Rock Nissan got my car all fixed up in no time! Jarrod Dozier was my main point of contact and I can’t say enough about how much I appreciated his commitment to me and my car. I spoke with him on a daily basis and he kept me in the loop at every turn. Luckily, everything worked out for me, but Jarrod had assured me that there were other options if ...
Jarrod D. and the techs in service are getting it done for their customers: quickly and professionally. I have had an A1 experience with him and all the staff here and would tell my best friend to get service done here.
Jarrod Dozier was my service advisor and he was awesome hands down! I came in on my birthday and found out my vehicle needed a coolant kit because my transmission has been running out and my car wouldn't allow me to go passed 80mph, so call my extended warranty and they wouldn't cover the cost for new part, I was in tears but Jarrod advised me other options and gave me hope!!! I thought my birthday was ruin but Jarrod made my day better! He has great customer service and very helpful!! I definitely will be returning back ...
Ron Muskeyvalley is a great person to buy a car from. Go see him at Round Rock Nissan. He cares more about people than just selling a car
I dropped in to get the state inspection done on vehicle. They were very prompt and even WASHED my car!!!!! They presented the upcoming items that I needed to have addressed with my car one being an oil change. I mentioned that I didn't think they could do the oil change since it is a Nissan dealership and I own a VW. They NO problem we will get you taken care of. That is Fantastic! So I scheduled another appointment.
Great customer service he was very helpful and kind went back to have another car of mine checked at the same place with the same person. Thank you
Scheduled maintenance with usual service consultant who didn't make it in. Jerrod took over and made sure I was taken care of. Everything was explained thoroughly.
Very experienced, and he thinks like experts think. Nice Job! Have Scott Mullican help you when you want to lease or buy your new Nissan.
I scheduled an oil changed & tire rotation service with Jerrod Dozier online. Mr. Dozier was both professional and knowledgeable about my Nissan Quest. I am overall pleased by the exceptional customer service Mr. Dozier provided. While exiting the service office he went above and beyond to open the door and walk me to the vehicle and follow up to make sure everything was done correctly and to my standards. Thank you, Mr. Dozier, for your attention to detail and Round Rock Nissan will be my Service Department for any future maintenance needs for my Nissan Quest.
Outstanding customer service was provided from the time of my arrival to completion of my car. I was please with everything. Thank you very much!
Tech was very nice and helpful. I was told the wait time was 2 1/2 hours but my vehicle was done in an hour.
I will recommend all my military friends to look up Dave in used cars . He is a military brother and we stick together . Thank you
Was notified when car began service for oil change, etc, and during service. They were not able to do the recall and i was recommended to go to another dealership. Jarrod kept me updated throughout my wait on what is being done to my vehicle.
Since you open the door. They make you feel. Very confy.. Ron Banks. Excellent sales person We tell what car we want he know our budget. He make it. Thanks .
We purchased a new car and were totally pleased with our buying experience. There was no pressure to buy and no tricks to do add on sales like extended warranty etc. Roman was very nice man. Genuine and honest. He gave us the time we needed to decide and never pressured us. He pointed out the features of the different models to help us decide which one fit our needs the best. Since the purchase, he has followed up to see if we needed anything.
We enjoyed doing business at Round Rock Nissan. We found JJ to be very friendly and helpful. The dealership was efficient and we struck a deal on a car quickly. One the deal was made the car was detailed and ready for us to pick up almost immediately. The only thing we did not enjoy was in the finance office once the deal had been reached Clay, the Finance Manager, really pushed an extended warranty. We did not enjoy that part but every dealership does that and I do not think it reflected poorly on Round Rock Nissan, it's ...
SUV had more features than listed and Ricardo had car heated and running when we arrived. Questions were answered and car history was provided using Carfacts
Scott answerd and pointed out things Very helpful I love the car even though it was not what I thought I wanted Scott went over and above for us Janice B
Scott Mullican responded quickly to my inquiries about a vehicle. The same day he gave me a quote on the vehicle and proceeded to get me taken care of. Very knowledgeable and proficient in his job. One of the Reasons I Shop at Round Rock Nissan.
I just purchased a new vehicle from Round Rock Nissan not only due to their great pricing, but also because of their awesome customer service. I really appreciate the patience of Mr Scott Mullican. He listened intently to my questions and desires, provided detailed answers and comparisons, but most importantly, his service was very personable. I enjoyed purchasing a vehicle from him. Thanks to everyone at Round Rock Nissan who made my experience there a fantastic one.
Round Rock Nissan: I just recently purchased a new titan diesel pick up truck from Round Rock Nissan. This is the first non Ford truck I have ever owned. My sales person, Jj Parker was friendly, knowledgeable, proficient, and very professional. Jj and the rest of the staff made purchasing hey Nissan a very pleasant experience. Dan Condreay, the inventory manager, even personally removed my power wheelchair left from my old truck. Many thanks to Jj and the rest of the staff for making this a pleasant experience.
I bought a car from there Nissan Juke. I love it. The service is fantastic. I recommend people to go there because they are super nice. The customer service is amazing. Thanks.
Easy to work with! Sean is very knowledgeable and easy going and works with prices to you make sure you are within your budget. I will be returning for sure.
Service agent is a good service agent providing excellent service. He took good care of us,prompt service. I will recommend Nissan service center to my friends.
Jarrod Dozier is a excellent service department representative, very courteous and knowable at what he does. I would recommend Nissan service department to my friends.
I had Glenn S., from the Round Rock Nissan Service Department help me today. I took my baby there to get repaired and for the first time felt secure in the service that I was getting. They’re very down to earth, and Glenn proved to me that the expression, ”My word is my bond”, is still honored. I know these guys get great reviews all the time, but honestly experiencing their service Is definitely a highlight of my holiday season right now. Thank you so much Glenn and the service department at Round Rock Nissan!
I highly recommend Round Rock Nissan for anyone wanting to buy a new or used vehicle. Our salesman (Scott Mullican) was very courteous, knowledgable and helpful. Every person we met from employees to customers was friendly. Not to mention we got a great deal on my Nissan Rogue!!
Scott Mullican gave me excellent service.He was very patient with my questions and made sure I was comfortable with the process from the first contact to the end. Scott is an asset to your company.
Jarrod's service is excellent. I always know I will get the best service at the vest price. I've been a customer for years. Thank you!
My experience with my service rep Sean Johnson is a perfect 10 out of 10 !! He is so kind and courteous no matter how busy he is . He is very explanatory each time I?He goes over everything with me and tells me the cost and waiting time upfront. He strives to provide outstanding service by offering whatever current promotion savings may be going on .... always getting me the lowest possible rate . My car is always ready at the time he told me. Following the service he takes time to go over each time and what recommendations service technician provides. I’m ...
This is in my near placed Nissan service center, I liked service, good communication, great service, fast service and nice place, thank you Jarrod dozier for your great service,
Simple, they did exactly what was expected with no up selling in the time frame which was stated up front. They also included future things to be addressed in the neer future.
I purchased a new pick up truck this week. Dan C Was my saleman. It was the best experience I've ever had purchasing a vehicle. I love my new truck.
Worked with Dan Condreay. A great experience. Highly recommended. Dan is a thoughtful and caring person. Was not pressures at all. The dealership is a great environment
I flew into Austin. Round Rock picked me up and the car buying process was amazingly easy . The staff was friendly and helpful. I would certainly recommend Round Rock Nissan!
Service staff was friendly and Helpful. They Went out of their way to help me. The multi point inspection helped me understand the state of my car.
Fast Service , service tech was friendly and knowledgeable in assisting with my first time there. The service was fast had me in and out with 30 minutes. Waiting area was clean and enjoyed the coffee
We found Scott Millican extremely helpful and knowledgeable of the new Rogue we bought and Clilf Nicolas was very helpful informing us of the financial aspects.
Jarrod Dozier was a great tech. Hr did all the leg work to assure me that my car would be taken care of even when I had no ride he offered to call the place were IU could rent for a day. That was great. A NB d he was very friendly and of course or professional the whole Time. I will be sure to ask for him the next time. He was very knowledgeable . And I was well pleased with the service I got even when I returned back he assisted me to my care and explained everything that ...
I've had some pretty bad experience buying cars in the past. some were my fault some weren't, but this time round rock Nissan and Ron musket valley did everything right. he took his time and made sure I was going to get everything I wanted not what they wanted to sell me
Great team of guys in the service department! Taking in your car to get worked on is actually an enjoyable experience when you go to Round Rock Nissan.
I was taken care of immediately when I arrived for an oil change. I used the shuttle service and was picked up by my service agent Robert Rasch because the main shuttle driver was running late. Excellent treatment! Thank you!
I reviewed several internet sites to target my purchase. After visiting 2 locations, I stopped at Round Rock Nissan. Brandon Durant (Sales Consultant) was outside, we did a meet and greet, I spoke to Brandon - told him what I looking for, he found the car, did not try to sell me something I was not interested in. Everything I needed, Brandon took care. As fact - Brandon and his manager work thru all my unique requirements. In and out in less then 2 hours (record!!). Purchase completed, Thanks Brandon Durant!
Took my vehicle in for service because it was running rough. It's a 2011 Nissan Frontier with 86K miles on it and I've never had a problem with the powertrain. The service department was able to quickly diagnose the problem and repair it within two hours. The service also included some unrelated minor recall work. I was over 600 miles from home at the time so they really saved the day for me, and even ran my truck through the car wash when it was done! David M. Memphis, TN
Lynn is a super nice and very professional person. Always a Pleasure to work with and has a very friendly attitude. The work was done on time.
Our sales lady was great. She did everything she could to get us the best deal. Very pleased with the purchase and price. She above and beyond for us
They were nice and friendly people i didn’t feel too rushed or being forced into purchasing a vehicle they helped us find the right car for the right price that we wanted
I wanted something different after rushing into my last car..excellent service,no pressure, explanation of pricing was amazing. I'm excited about my new car and new features
Fast easy and painless. Definitely recomend working with Jonathan L. He was able to explain exerything and was there to assist me and my wife after the sale.
On your visit please ask for Nick Bridgefarmer, he was extremely helpful and knowledgeable and went above and beyond to make this happen, didn't feel pressure to make a decision rather everything was clear and explained since the very beginning. As I'm driving my new car the expectations were fulfilled.
They did exactly what they said and more. They got the deal done as quick as possible.Excellent negotiations skills.Very professional and polite . Knowledgeable as well.
Ricardo (the sales agent) and Usman Khan (the finance officer) were really helpful and made the process very smooth. Got a good bargain in the end.
I bought a car from Justin and it was a great experience from walking in the door to treat driving to walking out with the keys.
Bob Gross from sales and Khan from finance were awesome. Great experience from start to finish. Will be back next time I need a vehicle!
Jarrod was great. I was able to drop my car off for maintenance with no hassle or pressure for other services. Everyone was really friendly.
My salesperson was Robert (Bob) Gross. He gets more than 5 stars for me. I've never had a salesman offer to pick me up and to test drive the car I wanted to purchase back to the dealership. Not only that he and the finance team made sure I got exactly what I wanted. I highly recommend anyone looking to buy a vehicle to visit Round Rock Nissan and ask for Bob. The service was awesome from beginning to the end. Many thanks to all of you! Excellent service! Dorothy Harris
I want to thank Round Rock Nissan for a wonderful experience. Larry Varner was the best salesperson. Very helpful and knowledgeable. I will definitely come there again when it is time to buy again.
David Minatra was very helpful in finding the car of our dreams. Great selection! I recommend looking here for your next car. Very pleasant experience.
Thanks for doing my first oil change for my new 2017 Nissan Rogue. It was great no having to worry about it. See you in three months.
First time buying a Nissan. It was a great experience. Sales department was very friendly and knowledgeable. Great experience!!! I will most definitely recommend RoundRock Nissan!!!
Great customer loyalty . Re-committed after a decline last year there were times when you seemed to be avoided . New team is awesome! They are eager to assist rather than avoid you or look like they are to busy to help you .
I had a scheduled appointment for routine maintenance and a recall fix. The work was done in the time expected and the waiting area was comfortable. My service guy was friendly and professional.
I do all the services of my cars for the last 9 years in this dealership because of the attention and friendship of all the people that works there, I can tell to everybody this is an amazing place to go for service.
With all I had to be done the service was great and fast Customer service salesman was very professional and explained all concerns i had.
Round Rock Nissan is the best dealer around. And have earned me as a lifetime customer. I will highly recommend them to anyone that is looking for a car. Great staff. Great manager. Overall best experience ever in car buying you will ever have.
Ricardo was polite and extremely helpful in assisting me with picking out my car. Khan helped make the finances easier and smoother. Very happy with my experience.
I brought my vehicle in for an oil change and tire rotation. The service manger was polite. My vehicle was worked on and completed without a long wait.
Great communication with sales rep, fast process of documents and vehicle, totally happy with my purchase. Great selction of vehicles.Thanks for your service Justin Chavez
I definitely loved the service I got when I went in! I was seeking to trade in the car I was in due to me no longer feeling like it was a safe car for me to drive. Jose Rivas was really helpful and found me a car that I absolutely love and made the process as easy as possible. He assured me that I can still trade in my car with the problems it had and found something that remained pretty close to what I was paying monthly. When I was feeling unsure, he reassured me that I'd ...
My experience with Round Rock Nissan was a great - fast in coming up with a deal for me - friendly and fast service - would recommend them to my family and friends
Fantastic inventory and quality customer service. Pricing was reasonable and the entire buying experience was fairly smooth. Jose in used cars was accommodating to multiple vehicle test drives and was very polite and efficient.
Don was outstanding and a great to deal with. I wanted to get in and quickly and he made it happen. We will return in the future.
Jim Hangval was very helpful. I did a lot of research online, so I knew what my trade-in was worth and the value of the car I was trading for. Jim gave me a very good offer right away and was very accommodating to meet my special requests.
Dealerships are usually intimadating when it comes to buying a car. Ricardo walked us through the whole buying process and made the whole experience very pleasant. Ricardo was very knowledgeable and very friendly.
Round rock Nissan is great place to get a car. I got my first car there and now I just got a truck. I would recommend my family and friends to go there. The team is great and they will work with you. They really know there information and the vehicles.
Never felt forced to buy .Easy and hassle free process, Very Professional. These folks are here for the customer. Highly recommend and would buy from again.
I have purchased several vehicles from Jose Rivas at Round Rock Nissan. He is always courteous, polite and professional. Jose has always worked with me to ensure I get the vehicle I want. Thank you Jose!
Bought a 16 altima from Justin C this week. Was a great experience, very friendly and the car exceeded expectations. I'm sure I'll be coming back
Had a great experience with Jarrod Dozier, received the car I was looking for and the price! Thank you SR, highly recommend you! To everyone around central TX you are the best!
Gil was low pressure and answered all my questions to make it a great experience. The car was a surprise for my daughter and Round Rock Nissan made me fell good about the car I bought.
The customer service at this dealership is fantastic. Everyone is so nice, they explain everything so well. They answered every question I had and very throughly. They were as quick as they could be, yes you have to wait for things but they update you every step and check on you the whole time.
My time and experience with this dealership can only be described as a quality car buying experience. From time I was in contact initially with the sales department Jose to walking out the door with my new vehicle was a extremely plesant time. RR Nissan has a professional, knowledge, and courteous sales team and had a great experience with the financial department as well. i would highly recommend working with this dealership to anyone and will.
Ricardo at RoundRock Nissan was absolutely wonderful. He patiently answered all my questions which led me to the car of my dreams. The efficiency of the team was so amazing that I was able to find and purchase a vehicle within 3 hours. If you are looking to purchase a used vehicle, I recommend you go to RoundRock Nissan and ask for Ricardo.
I want to take time to say something about the salesperson we dealt with..Justin Chavez has excellent customer service skills, our car had just gone bad & had a transmission issue so we needed a car ASAP..Justin made us feel at home, he took his time & advised us on the best way to purchase, he gave us 1000% attention.. & saved us time ..I would recommend him & this dealership to friends & family..a million thanks to Justin ..
We always return to Round Rock Nissan because of the outstanding customer service we always receive. The whole team there is amazing and always treat us with respect and go the extra mile. Thank you Jarrod and Jim for our new Midnight addition. We love it. See you in two weeks for the Frontier. Robbyn and Jerry Miller
